The Austrian eGovernment strategy is based on basic concepts, base components and open standards, which serve as guidelines for the implementation of electronic services and the creation of the underlying infrastructure.
The development and implementation of electronic public services is one of the priorities of the Austrian Federal Government. The government plan principally states that every citizen in every community should have access to all forms of eGovernment at the federal, provincial and local levels. Secure communication and transactions and confidential handling of personal data have top priority.
eGovernment will do more than just improve services, save costs, make work processes more efficient, and enable independent work. It will also make communication between citizens and businesses and the government more transparent, and open up new possibilities for the way information is presented and accessed. One of the most important promises is that it offers more opportunities for participating and having a voice in community matters.
eGovernment makes this possible because it is the basis for eDemocracy: a living electronic democracy. If desired by the majority of the population, in the future we will be able to use modern communication devices such as mobile phones and the Internet to share our opinions and cast our vote in electronic referendums and elections. eDemocracy results when communication between citizens and legislative and state institutions is simplified. But above all, eGovernment means being closer to the common people.